The world’s leading online on-demand home service platform-Technavio

Consumers are increasingly using the Internet to purchase both products and services traditionally, including relying on phone or face-to-face interaction. The market for on-demand home services is no different. Customers want to be able to book cleaning and other services online, and they want an easy way to compare prices and ensure the reliability of those who hire them. This has created a number of online services and markets that can help meet these needs, from organizations that directly hire all employees and keep everything in-house, to those that act as intermediaries connecting contractors and customers.

The global online on-demand home services market is accelerating at a rate of growth expected with a CAGR of over 50% between 2020 and 2024, with more than a third of this growth coming from APAC, the largest market for these services. In 2019, the number of smartphone users looking for home service apps and platforms has increased, and many startups have entered the market. These companies are also adapting to the changes and challenges introduced by COVID-19, and are introducing new services such as additional precautions for workers, changes or discontinuations of some products, and contactless pickup and delivery. The following are currently the global market leaders for online on-demand home services.

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Amazon, an online e-commerce conglomerate, offers a variety of on-demand home services on its platform provided by local experts verified by the company. Amazon Home Services allows customers to order and schedule tasks such as cleaning, plumbing and furniture assembly in several cities in the United States. Professionals are licensed, insured, and compete for customers based on price, quality and availability.

ANGI Home Service

ANGI operates a collection of on-demand home service brands worldwide, providing a digital marketplace for consumers to connect with professionals for home repair and remodeling, cleaning, landscaping, and more. Headquartered in Denver, Colorado, our brand operates in eight countries and serves millions of customers across North America and Europe. ANGI’s platform has 250,000 service professionals in 500 categories. ㅇㅇ ㅇㅇㅇ ㅇㅇㅇ ㅇㅇㅇ ㅇㅇㅇ ㅇㅇㅇ ㅇㅇㅇ ㅇㅇㅇ ㅇㅇㅇ ㅇㅇㅇ ㅇㅇㅇ ㅇㅇㅇ ㅇㅇㅇ ㅇㅇㅇ ㅇㅇㅇ ㅇㅇㅇ ㅇㅇㅇ ㅇㅇㅇ ㅇㅇㅇ ㅇㅇㅇ ㅇㅇㅇ ㅇㅇㅇ ㅇㅇㅇ ㅇㅇㅇ ㅇㅇㅇ ㅇㅇㅇ ㅇㅇㅇ ㅇㅇㅇ ㅇㅇㅇ ㅇㅇㅇ ㅇㅇㅇ ㅇㅇㅇ ㅇㅇㅇ ㅇㅇㅇ ㅇㅇㅇ ㅇㅇㅇ ㅇㅇㅇ ㅇㅇㅇ ㅇㅇㅇ ㅇㅇㅇ ㅇㅇㅇ ㅇㅇㅇ ㅇㅇㅇ ㅇㅇㅇ ㅇㅇㅇ ㅇㅇㅇ ㅇㅇㅇ


Launched in Toronto, Ontario in 2015, AskforTask is a Canadian platform for on-demand home services. It connects independent workers with consumers looking for help with errands, cleaning, home repairs and other tasks. Consumers can generate an estimated price for the work they need, and the platform will connect with someone in the area to fulfill the request and provide status notifications throughout the process. AskforTask is available in major cities in Canada and is expanding to the United States as well.

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Cleanly is a laundry and dry cleaning service platform that acts as an intermediary between customers and laundry rooms. The consumer schedules a pickup through Cleanly, and the company delivers the laundry to one of its supplier partners. The company offers a one-time service and a monthly subscription model. It is headquartered in New York and currently serves here and in Brooklyn and Washington, DC.

Hello Alfred

Originally known as the Alfred Club, this on-demand home service company was founded in 2013 as a consumer-focused company where individuals pay a subscription fee to access in-home services such as cleaning, laundry, shopping, and other chores and other chores. errand. The company’s business model has evolved into a business model that works directly with property owners and building management to provide these services to tenants at no cost. Hello Alfred currently serves more than 150,000 residential properties in several cities across the United States.


Headquartered in Berlin, Helpling operates in Europe and other countries around the world, providing consumers with a platform to connect with independent janitors. The company allows users to search for available cleaners, compare profiles and prices, and choose someone based on their needs and preferences. Helpling helps janitors set their own rates and connect with customers.

My clean

MyClean is a cleaning service company with its own cleaning staff. The company’s platform allows customers to book online cleaning services with multiple tiers of services available depending on the user’s needs and budget. The company started in 2009 and now serves in New York, Chicago and DC, and provides cleaners with a variety of benefits such as paid travel and overtime, insurance, and more.

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Service whale

ServiceWhale is a platform that connects homeowners and contractors, allowing you to receive customized quotes from multiple suppliers at once and save time and money for all parties involved. Available in several U.S. cities, the platform covers a wide range of services such as plumbing, roofing, electricity, kitchen, heating and cooling. Customers can select the service they want, check the contractor’s quote, and then inquire about any questions before booking through the platform.


Founded in 2008 and headquartered in San Francisco, TaskRabbit is a marketplace connecting “Taskers” with consumers looking for home services such as cleaning, moving, laundry, installation, delivery, and more. Users select tasks based on their skill, review score and price, and schedules and payments are made through the platform. TaskRabbit is currently available in the US, Canada and parts of Europe.

Technavio’s Global Online On-Demand Home Services Report provides insights such as:

  • Market CAGR for the forecast period 2020-2024
  • Detailed information on factors that will accelerate the growth of Online On Demand Home Services Market over the next 5 years
  • Accurate estimate of the global Online On Demand Home Services market size and contribution to the parent market
  • Forecast based on information on future trends and changes in consumer behavior
  • Growth of the online on-demand home service industry across APAC, Europe, MEA, North and South America
  • Thorough analysis of the market’s competitive landscape and detailed information about vendors
  • Comprehensive details on what will impede the growth of online on demand home service providers

Learn more about the global Online On Demand Home Services Industry with Technavio’s market research report. Try a free sample today!


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